Summary

Two and ½ years experience in computer programming and web design. Experienced in site layout, graphic design, and site deployment. Successfully helped develop and deploy database driven web sites, interface web modules, and implement the new Microsoft .NET web-based technology. Strong organization and analytical skills, detail oriented and able to work in a team environment or independently. Consistently able to meet project deadlines.

Prior skills include being a technical underwriter with 10 years experience in assessing Life Insurance risk and conserving Life & Health Insurance policies. I also had the privilege of working with many high-ranking Non-Commissioned Officers of the U.S. Armed Forces due to the insurance company’s military client base. Licensed in Life, Health, Property and Casualty Insurance products. Experienced in training junior underwriters, creating training materials and developing underwriting manuals. Experienced working in a team setting acting as both a team leader and a liaison between departments.

Languages: BASIC, Visual Basic 6, C++, JavaScript, COBOL, SQL, HTML, DHTML, CSS, mySQL, XML

Applications: MS Windows XP, 2000, 98, 95, and 3.1, MS Office XP, 2000, 97. Macromedia Software: Dreamweaver MX, Fireworks MX, and Flash MX. Adobe Photoshop 7 and Adobe Acrobat. Ulead Gif Animator, Sonic Foundry’s Sound Forge, Digital Orchestrator, CakeWalk Home Studio, Cute FTP, WS FTP, Winzip, WinRAR

Hardware: IBM PCs and compatibles, IBM AS/400, Dell Servers

Education

Reading Area Community College

• Information Technology/Associate in Applied Science Degree - Computer Programming Concentration. December 8, 2003
• Associate in Applied Science Degree - Web Site Development Concentration. June 16, 2003
• Web Design Certificate - December 11, 2002

BS, Valley Forge Christian College, Valley Forge, PA

University of Southern Maine, S. Portland, ME

Continuing Education and Training

• Academy of Life Underwriting -See pdf document for description of ALU Exams 1 & 2 (450kb)
• Loma Institute - Completed both Level 1 and Level 2 curriculums. See course descriptions for Exams 1-10.
• Employer sponsored sessions in team building, stress management, interviewing & management skills
• Myers-Briggs - Personality testing for groups and individuals

Certifications & Licenses

• Life, Health, Property, and Casualty Licenses in the state of Pennsylvania
• Life Risk Selection Certificate - Level 1 Certificate (pdf)- (Academy of Life Underwriting)
• FLMI-March 13, 2001 (FLMI)-Fellow, Life Management Institute
• ACS-March 27, 2001 (ACS)-Associate Customer Service

Employment

Webmaster Assistant (Reading Area Community College Reading, PA 11/05/02 to 12/05/03): Employed in a work study program as an assistant to the college Webmaster. Duties include helping to develop, design, and maintain the college web site, faculty web sites, and organizational sites hosted by the College. Currently using the following software: Adobe Photoshop 7, Fireworks MX, Flash MX, Dreamweaver MX (ASP & .Net Framework), FrontPage 2002, Windows Server 2000, SQL 2000, Windows 2000, Windows XP, and Office XP.

Technical Underwriter (Academy Life Insurance Co. Frazer, PA. 1989-2001): Evaluated and assessed the risk on New Business Life Insurance applications by reviewing applications, lab reports, inspection reports, motor vehicle reports and requesting medical records for further review. Interpreted and reported codes to the Medical Information Bureau. Researched customer history on previously submitted applications that were declined, postponed, rated, or not taken. Processed all survivor paid-up policies on death claims. Serviced Agent and Customer service calls. Trained Junior Underwriters in processing New Business applications. Documented all Junior Underwriting procedures and organized into the New Business manual.

Conservation Representative (Academy Life Insurance Co. Frazer, PA 1994-1995): Conserved lapsed Life and Health Insurance policies.

Junior Underwriter (Academy Life Insurance Co. 1993-1994): Processed New Business Life insurance applications and assessed insurance risk.

Sales and Customer Service (Academy Life Insurance Co. 1989-1992): Serviced incoming customer calls. Outbound calls to potential customers and marketing new Life Insurance products.